return and delivery

At Bore & Mar, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below.

Eligibility for Returns

Items may be returned within 14 days of delivery, provided they are:

  • Unworn, unused, and in original condition
  • Returned with all original tags attached
  • Free from stains, odors, alterations, or damage
  • Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items
  • Gift cards
  • Items marked as non-returnable at the time of purchase

Return Process

To initiate a return, please contact our customer support team through our Contact page. Once your return request is approved, you will receive instructions on how to send the item back.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Exchanges

We only replace items if they are defective, damaged, or incorrect. Please contact us as soon as possible if you require an exchange.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue so we can assist you promptly.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us through our Contact page.